This Privacy Policy explains how "ALPHA DASTURIY TA'MINOT TEXNOLOGIYALARI" LLC (“we”, “us”, “our”) collects, receives, stores, and processes personal data obtained through Facebook Lead Ads and Facebook’s Webhooks API. We are committed to protecting your privacy and handling your information in a transparent and secure manner in compliance with applicable data protection laws, including the GDPR, KVKK, and relevant local regulations.

1. Data Controller

The data controller responsible for the processing of your personal information is:

"ALPHA DASTURIY TA'MINOT TEXNOLOGIYALARI" LLC
Address: 136/1 Shota Rustaveli Street, Apt 132, Yakkasaray District, Tashkent, Uzbekistan
Email: [email protected]
Phone: +998 77 522 1050

2. Information We Collect

When you submit a form through Facebook Lead Ads, Facebook transfers the information you voluntarily provide in that form to our systems via a secure Webhook connection.

The types of data we may receive include, but are not limited to:

• Full name
• Email address
• Phone number
• City / region
• Company name (if provided)
• Custom answers you submit in the form

We only receive information that you explicitly share through the Facebook form.

3. Purpose of Processing

We process your personal data for the following purposes:

• To contact you regarding your inquiry or request
• To provide information about our services or products
• To create customer records and CRM entries
• To follow up on sales or support communication
• To improve the quality of our marketing and advertising campaigns

Your information is never sold, shared with third parties for marketing purposes, or used for any purpose outside of what is described in this policy.

4. Legal Basis for Processing

We process your data under the following legal bases:

• Your consent, provided when you submit the Facebook Lead Ads form
• Performance of a contract or pre-contract communication, when you request information or contact from us
• Legitimate interest, such as improving our services and marketing effectiveness

5. Data Storage and Security

We store the data received via Facebook Webhooks in secure systems such as:

• Our CRM or database infrastructure
• Encrypted cloud storage or secure servers
• Internal communication and ticketing systems (if relevant)

We take appropriate technical and organizational measures to prevent unauthorized access, loss, misuse, or alteration of your data.

Data is retained only for as long as necessary to fulfill the purposes stated in this policy or as required by law.

6. Data Sharing

We do not sell or rent your information.

We may share data only in the following cases:

• With service providers who assist us in CRM, hosting, or communication
• When legally obligated (court order, legal investigation, etc.)
• With your explicit consent

All third-party service providers are required to comply with strict confidentiality and data protection agreements.

7. Your Rights

Depending on your jurisdiction (e.g., GDPR, KVKK), you may have the following rights:

• Right to access your data
• Right to correction (rectification)
• Right to deletion (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to withdraw consent at any time
• Right to object to automated processing

You can exercise these rights by contacting us at [Your Contact Email].

8. Cookies & Tracking

No cookies or tracking technologies are used for the data collected through Facebook Lead Ads Webhooks. All information is transferred directly from Facebook based on your form submission.

9. Children’s Privacy

We do not knowingly collect or process data from individuals under the age of 18.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Information

If you have questions or requests regarding this Privacy Policy, you may contact us at:

"ALPHA DASTURIY TA'MINOT TEXNOLOGIYALARI" LLC
Email: [email protected]
Address: 136/1 Shota Rustaveli Street, Apt 132, Yakkasaray District, Tashkent, Uzbekistan